Optimization of office printing solutions, equipment leasing, support, and maintenance
METEORIf you are interested in optimizing your office printing solutions, please contact us.
About Meteor
Meteor company was founded in 1985 and has the longest experience in implementing modern printing management solutions in the business environment.
In addition to our central location in Belgrade, we have 12 service centers throughout Serbia.
What do we do?
Designing MePS Systems
Our print tracking and administration solutions are fully tailored to the client’s needs, guaranteeing significantly lower printing costs and savings of up to 40%.
Implementation of MePS Systems
Implementing MePS ensures maximum reliability, exceptional efficiency, complete security, and control over the printing process.
Modification of Existing Printing Solutions in the Business Environment
We modify existing solutions to align them with MePS.
24/7 Support
Our professional MePS team takes complete care of the implemented system, maintenance, servicing, and monitoring – continuously, 24/7.
Service
Our service has been in operation since 1985. Several generations of service specialists have grown within it, with some of them currently working in Canon centers around the world.
Spare Parts
We exclusively use original spare parts and consumables in our work, ensuring flawless prints and the longevity of equipment.
Leasing Individual Devices
We offer various devices from our fleet with predefined printing packages for A4 or A3 format, both in black and white or color printing.
Green Packages
In line with environmental conservation, we offer solutions based on InkJet technology.
Special offer until stock runs out
Lexmark MS 622 de
The monthly price of the package
14,9 €
Without VAT
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Device from our fleet
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Black-and-white, duplex laser printer, printing speed of 47 A4 pages per minute.
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Includes 24,000 A4 prints per year with coverage of up to 5% (ISO/IEC 19752).
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Delivery from stock.
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12-month contractual obligation.
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More details about the device at https://www.lexmark.com/sr_rs/
printer/11839/Lexmark-MS622de
Lexmark MX 622 ade
The monthly price of the package
19,9 €
Without VAT
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Device from our fleet,
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Black-and-white, duplex laser multifunctional device (print/copy/scan), printing speed of 47 A4 pages per minute.
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Includes 24,000 A4 prints per year with coverage of up to 5% (ISO/IEC 19752).
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Delivery from stock.
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12-month contractual obligation.
- More details about the device at https://www.lexmark.com/sr_rs/
printer/11849/Lexmark-MX622ade
Lexmark MX 522 adhe
The monthly price of the package
19,9 €
Without VAT
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Device from our fleet,
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Black-and-white, duplex laser multifunctional device (print/copy/scan), printing speed of 44 A4 pages per minute.
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Includes 24,000 A4 prints per year with coverage of up to 5% (ISO/IEC 19752).
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Delivery from stock.
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12-month contractual obligation.
- More details about the device at https://www.lexmark.com/en_bg/printer/11848/Lexmark-MX522adhe
Lexmark MX 910 de
The monthly price of the package
49,9 €
Without VAT
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Device from our fleet,
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Black-and-white, duplex laser multifunctional device (print/copy/scan), up to A3, printing speed of 45 A4 pages per minute.
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Includes 32,500 A4 prints per year with coverage of up to 5% (ISO/IEC 19752).
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Delivery from stock.
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12-month contractual obligation.
- More details about the device at https://www.lexmark.com/sr_rs/printer/9349/Lexmark-MX910de
Customer Comments
Reference
Our Statistics
Devices in the field
Satisfied clients
Years of service to you
Frequently Asked Questions (FAQ)
Renting a printer as opposed to purchasing one offers several advantages?
- Financial Perspective: No Upfront Investment: Renting a printer eliminates the need for significant upfront payments for equipment purchase. Resource Savings: It doesn’t tie up financial resources that could be used elsewhere in the business.
- Accounting Perspective: No Asset Depreciation: Leased printers aren’t considered assets, so there’s no need to account for their depreciation. Reduced Bookkeeping: Leasing simplifies accounting processes by removing the need to manage assets and their associated values.
- IT Perspective: No Domain Knowledge Required: Leasing often includes maintenance and IT support, reducing the need for in-house domain knowledge. Scalability: Leasing offers flexibility to adapt to changing printing needs without the cost of acquiring additional equipment. No Need for Backup Devices: Leasing often includes device maintenance and replacements, minimizing the need for backup equipment.
- Procurement Perspective: No Consumable Purchases: Leasing typically includes consumables like toner or ink, eliminating procurement hassles. Simplified Inventory: You won’t need to manage consumable inventory levels.
- Management Perspective:Predictable Costs: Monthly lease payments provide predictable and evenly spread costs throughout the contract period. No Hidden Costs: There are no unexpected or hidden costs, as they are outlined in the lease agreement.
- User Perspective: 24/7 Availability: Leased printers often come with continuous support, ensuring that printing, scanning, and copying services are available around the clock.
What types of devices are used?
- Depending on the size of the legal entity, location, and specific needs, various types of printing devices are offered, including:
- By Device Segment: mobile, home, office, and corporate devices
- By Paper Size: devices for up to A4 and A3 paper.
- By Type: single-function (printers) and multifunctional (printer, scanner, copier, fax) devices.
- By Output: monochrome (black and white) and color devices.
- By Technology: laser and inkjet (ECO) devices.
- By Condition: from the existing device fleet (refurbished) or new/unopened devices.
Which consumables and spare parts can be selected (service quality is the same regardless of the choice)?
- Original consumables as well as original spare parts
- Parallel consumables and spare parts programs
What solutions are available?
- Device leasing with remote monitoring and print volume tracking (primarily for micro, small, and medium-sized enterprises).
- Device leasing with full remote software management and print optimization – secure print, follow me, budgeting, etc. (primarily for large enterprises).
What is the possible contract duration?
From “Print per day” to 60 months.
What types of contract models are available?
- Price per printed page (with a mandatory minimum monthly print volume).
- Monthly device lease + price per printed page.
- Monthly device lease with a specified mandatory monthly print volume + price per printed page exceeding the monthly mandatory print volume.
Is it possible to change contract models during the contracted period?
Yes, through an addendum to the contract, in cases of significant business transformations of the user that result in changes in printing needs.
Is it possible to increase/decrease the number of devices during the contracted period?
Yes, through an addendum to the contract, in cases of significant business transformations of the user that result in changes in printing needs
SLA (Service Level Agreement) parameters for maintenance, including defined response times, typically include the following options?
- Standard (8x5xBest Effort):
– Problem Reporting: Weekdays from 8:00 to 16:00 / Problem Acceptance Response Time: Next business day / Problem Resolution Start Time: Next business day/On-Site Response Time (if needed): Best Effort/ Problem Resolution Time: Best Effort - Bronze (8x5xNBD – Next Business Day): Problem Reporting: Weekdays from 8:00 to 16:00/Problem Acceptance Response Time: 1 hour/ Problem Resolution Start Time: 2 hours / On-Site Response Time (if needed): Next business day/ Problem Resolution Time: Next business day
- Silver (12x5xNBD – Next Business Day): – Problem Reporting: Weekdays from 8:00 to 20:00/ Problem Acceptance Response Time: 1 hour/ Problem Resolution Start Time: 2 hours / On-Site Response Time (if needed): Next business day/ Problem Resolution Time: Next business day
- Gold (12x7x6): Problem Reporting: Weekdays from 8:00 to 20:00 / Problem Acceptance Response Time: 30 minutes / Problem Resolution Start Time: 1 hour / On-Site Response Time (if needed): 4 hours / Problem Resolution Time: 6 hours
- Custom: – Custom SLAs are tailored to the specific needs of the customer’s business. These may include additional services such as active spare devices on the customer’s premises.
What consumable delivery packages are available?
- Standard – Time of receiving requests (or alerts from remote monitoring system about low consumable levels) on weekdays from 8:00 AM to 2:00 PM, time of sending consumables via courier service on the same day, consumables delivery time via courier service on the next working day, without a set of spare consumables at the user’s location.
- Custom – Time of receiving requests (or alerts from remote monitoring system about low consumable levels) on weekdays from 8:00 AM to 2:00 PM, time of sending consumables via courier service on the same day, consumables delivery time via courier service on the next working day, a set of spare consumables at the user’s location.
Are there any limitations?
Yes, the maximum monthly number of printed pages for the type of device used, as recommended by the manufacturer.
What happens if any of the devices exceed their "end of life" (recommended maximum total printed pages according to the manufacturer's guidelines) during the contracted period?
The device is replaced at no cost with a device within its “end of life.
What does the solution implementation look like?
The service department delivers the devices to the locations at pre-agreed times (usually 7 days after the mutual signing of the contract). The devices are set up in planned positions, installed, and connected to the computer network. The necessary software (monitoring or print management and optimization software) is installed and configured according to the user’s requirements. Each device and all functionalities are tested with the user, employee training is conducted, and practical basic instructions are provided.
Why isn't paper delivery included in the service?
Paper is a commodity whose price is determined on the market, and price fluctuations are frequent, unpredictable, and significant. Therefore, it is not possible to establish a price that will remain valid over an extended period of time.
What is MePS?
MePS, or Meteor Print Solutions, are customized office and/or corporate printing solutions tailored to the user’s needs, with maximum availability, print optimization, management, and control, ensuring maximum cost savings. MePS involves clear planning of device types, their positions in the working environment, maintenance model optimization, the proper choice of contract models (package selection), and solution planning in line with the user’s development plans.
What is the shortest response to all the previous questions?
The user only provides electricity and paper.
Address:
Radavačka 24, 11077, Belgrade (New Belgrade), Serbia
Email:
About us
Meteor company was founded in 1985 and holds the most extensive experience in implementing modern printing management solutions in the business environment.
In addition to our central location in Belgrade, we have 12 service centers throughout Serbia.
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